Turbine Control System Support
HPI provides lifetime product support on all its turbine control equipment and projects. Our customer support team is comprised of skilled personnel having many years experience in the field of gas turbine technology. The HPI support team provides assistance in a number of support programs.
In general, HPI support offers…
*Supervision for the installation and commissioning of its turbine control systems
*Support to installed equipment including modifications and upgrades
*Long-term support for spares and repairs to hardware and software maintenance, available throughout the life of the system
*Repair and overhaul support for a broad range of turbine equipment used in the global oil & gas and power generation industries, including:
- Industrial gas turbine overhaul
- Steam turbines
- Generators
- Controls
- Pumps, compressors, power turbines & other rotating equipment
- Fuel systems and accessory repair
- Boiler and boiler economizers
- Burers
*Telephone / E-mail Support -- HPI provides a telephone / e-mail support service to discuss and assist with problems that may occur during normal working hours. If it is not possible to solve the problem this way, HPI offers a Call-out Service for the benefit of our customers
*Premium Service -- HPI provides a paging system for it 'on-call' engineers, which operates 24 hours a day, 7 days per week; this service attracts special field rates.