General Support
Supervision Of Installation and Commissioning
HPI offers supervision for the installation and commissioning of its control systems.
After-sales Service
HPI offers support to installed equipment including modifications and upgrades.
Long term Maintenance Support
It is the policy of HPI to ensure that long-term support for spares and repairs to hardware and software maintenance is available throughout the life of the system.
Repair & Overhaul
HPI provides repair and overhaul support for a broad range of equipment used in the global oil & gas and power generation industries.
Key Benefits:
- In-house repair capabilities
- Knowledge base and experience of engineers
- Facility equipped with up-to-date technology
Equipment:
We repair and overhaul the following equipment:
- Industrial Gas Turbine Overhaul
- Steam Turbines
- Generators
- Controls
- Pumps, Compressors, Power Turbines & Other Rotating Equipment
- Fuel Systems and Accessory Repair
- Boiler and Boiler Economizers
- Burers
Field Service
HPI has field service specialists who have participated in hundreds of control refurbishments projects to ensure that we satisfy your field service requirements in a timely and cost-effective manner.
Key Benefits:
- Minimize downtime
- Experienced and highly trained field service technicians
- On-site support 24/7
On-Site services include:
- Gas Turbine major inspection and repair
- Generator Repair
- Control system service and trouble-shooting
Telephone / E-mail Support
HPI provides a telephone / e-mail support service to discuss and assist with problems that may occur during normal working hours. If it is not possible to solve the problem this way, HPI offers a Call-out Service for the benefit of our customers.
Premium Service
HPI provides a paging system for it 'on-call' engineers, which operates 24 hours a day, 7 days per week; this service attracts special field rates.
